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Personal Banking

How to Report Suspected Fraud

How to Report Suspected Fraud

Prompt action is essential to help contain potential risks. If you have disclosed confidential information, authorised a payment that you now suspect to be fraudulent, or wish to verify the authenticity of a communication claiming to be from AfrAsia Bank, contact us immediately.

  • Immediate Steps



    Report suspected fraud to AfrAsia Bank:

    • Call our 24/7 Contact Centre: (230) 403 5570
      Available to report suspected cards fraud or request that your card is blocked.

    • Speak to Your Relationship Manager or Visit the Branch
      Contact your dedicated Relationship Manager or visit your nearest AfrAsia Bank branch for immediate assistance.

    The sooner suspicious activity is reported, the sooner our teams can take the necessary steps to help protect your accounts and assets and prevent unauthorised transactions.

  • Specialised team
    Specialised team
  • Fast & reliable service
    Fast & reliable service
  • Accessible & flexible
    Accessible & flexible