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04 Feb. 2021

National Numbering Plan in Ivory Coast

We wish to inform our customers from Ivory Coast that following a National Numbering Plan, as from 31st January 2021, phone numbers have changed from 8 to 10 digits.


As such, in case your mobile phone number has been modified, we invite you to send us your updated contact details through our online banking portal, under correspondences, or alternatively you may send an email to your Relationship Manager. It is important we have your complete phone number for ease of any future communication and to ensure that you seamlessly receive your one-time passwords (OTPs).


We thank you for your understanding.