The security of your accounts and personal information is our highest priority.

 

In an increasingly digital world, where financial scams are becoming more sophisticated, protecting your personal and financial information has never been more important. By staying informed and following a few simple precautions, you can bank with greater confidence and peace of mind.

 

Here are a few important security reminders, which we believe are always worth reinforcing, to help you stay prepared if you ever receive an unexpected email, phone call, SMS, or message via social media claiming to be from AfrAsia Bank:

1. Never share your One-Time Password (OTP), password, PIN, or any other confidential banking credentials.
2. Always verify unexpected requests with your Relationship Manager or by contacting the Bank through our official channels.
3. If in doubt, do not respond or proceed with the request until you have confirmed that the communication is genuine.

 

To help you recognise suspicious communications and adopt safe banking practices, we have also prepared a series of practical tips that you can start applying today.

 

Discover how to stay protected.

 

Prompt action is essential. If you believe you have shared sensitive credentials or authorised a payment that may be fraudulent, please contact AfrAsia Bank by calling on (230) 403 5500 or (230) 208 5500, or by reaching out to your dedicated Relationship Manager.

 

Together, let's keep your banking safe and secure.