Internet Banking
Click icon again to close

Communiqué

2026

07 Apr. 2026

Important Notice — Temporary Interruption of One-Time Passwords via Email

We wish to inform our customers that we are currently experiencing a technical issue affecting the delivery of One-Time Passwords (OTPs) via email, which may impact access to our Internet Banking platform.

 

As an alternative, you can opt to receive OTPs via SMS, which remains fully operational.

 

Our technical teams are actively working to restore the service as a matter of priority, and we will keep you informed of any further developments.

 

We apologise for any inconvenience caused and thank you for your understanding.